Customer Enablement & Training Specialist (Technical SaaS)

📋 Description

• Lead customer onboarding programs from first login through successful adoption
• Run live training sessions, workshops, and cohort programs for enterprise customers
• Simplify complex technical workflows into clear processes for marketing and content teams
• Create and maintain enablement documentation, SOPs, and training resources
• Support marketing operations workflows including CRM automation, reporting, and campaign execution
• Collaborate with marketing and content teams on SEO and content enablement initiatives

🎯 Requirements

• 2+ years of experience in customer enablement, customer success, marketing operations, or SaaS training roles
• Experience working at a well-known or reputable technology or SaaS company
• Strong hands-on experience with HubSpot or similar platforms
• Practical proficiency in Python and SQL, used in real workflows, reporting, or enablement contexts
• Remote work experience with remote collaboration tools (Slack, Zoom, Google Workspace, Asana) and US/UK-based clients
• Excellent verbal and written communication skills with a strong educator mindset

🎁 Benefits

• Remote-first role with flexible collaboration
• Opportunity to work with enterprise customers
• Growth opportunities in a fast-growing global company