Customer Engagement Specialist

Added
15 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

database data entry scheduling confidentiality microsoft office suite
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📋 Description

  • Greets clients and manages reception flow
  • Answers phones; directs callers; returns voicemails within 24h
  • Schedules client appointments
  • Maintains client data in a database with 95% accuracy
  • Routes and closes cases within 24h
  • Prepares outgoing mail and shipments; handles daily mail routing

🎯 Requirements

  • High School diploma or GED with 1-2 years clerical experience
  • Proficient in Microsoft Office Suite
  • Excellent grammar, spelling, and typing skills
  • Strong interpersonal and clear professional communication
  • Must maintain confidentiality
  • Interact with diverse individuals and groups

🎁 Benefits

  • Equal Opportunity Employer; all qualified applicants considered
  • Opportunities for learning and networking programs
  • Inclusive work environment with diversity
  • Equus Workforce Solutions is a North America-based provider
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