Customer Engineer, Agent Builder

📋 Description

• Own end-to-end AI agent builds from design to deployment.
• Design core agent logic to ensure quality and reliability.
• Build and validate guardrails for safe agent performance.
• Architect and test integrations with customer systems (data pipelines, CRMs).
• Interface with senior stakeholders to define success criteria.
• Diagnose and resolve failures with root-cause analysis.

🎯 Requirements

• 5+ years in a technical customer-facing role.
• Strong technical foundation: coding, APIs, end-to-end integrations.
• Experience delivering production-grade customer solutions with structured execution.
• Communicate with senior stakeholders; translate requirements into plans.
• Comfortable in fast-moving, ambiguous environments.

🎁 Benefits

• Take what you need vacation policy (UK 25 days).
• Medical, Dental, and Vision benefits for you and your family.
• Life Insurance and Disability Benefits.
• Retirement Plan (e.g., 401K, pension).
• Parental Leave.
• Fertility and family building benefits through Carrot.