Customer Engineer, Agent Builder

📋 Description

• Own end-to-end AI agent builds for enterprise customers
• Design core agentic logic for reliability and correctness
• Engineer guardrails for safe, compliant agent behavior
• Build and test integrations with customer systems
• Interface with senior stakeholders to define success
• Diagnose and fix failures via root-cause analysis

🎯 Requirements

• 5+ years in technical customer-facing roles
• Strong coding, API, and end-to-end integration skills
• Experience delivering production-grade customer solutions
• Ability to communicate with senior technical stakeholders
• Comfortable in fast-moving, ambiguous environments
• Bonus: experience with LLMs / AI agents

🎁 Benefits

• Take what you need vacation policy
• Medical, Dental, and Vision coverage
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K)
• Parental Leave
• Fertility and family benefits via Carrot