Customer Excellence Specialist

📋 Description

• Oversee the full order process from submission to delivery.
• Prepare feasibility studies for satellite imagery to meet customer requirements.
• Plan satellite resources for SAR image captures.
• Perform SAR image quality control to maintain high standards.
• Resolve customer inquiries and liaise with cross-functional teams.
• Monitor order progress and proactively resolve issues.

🎯 Requirements

• Bachelor's degree in Geography, Remote Sensing, Aerospace, or related field.
• Proven experience in fast-paced customer excellence, B2B, or account management.
• Strong analytical, multitasking, and problem-solving skills.
• Excellent written and verbal communication skills in English.

🎁 Benefits

• Benefits vary by location; Talent Acquisition will confirm applicability.
• Commitment to diversity, equity, and inclusion.
• Growth opportunities within a global, collaborative team.