Customer Experience Associate, Pathways - New Graduates

📋 Description

• Deliver outstanding customer experience via chat, email, and phone channels.
• Act as the voice of the customer to identify improved ways to serve users.
• Learn financial services concepts while developing licensing proficiency.
• Contribute to a high-performing, in-person team environment.
• Participate in 6-month onboarding with in-office collaboration.

🎯 Requirements

• Bachelor’s degree or experience in financial services preferred.
• Willingness to pursue FINRA SIE, Series 7, and Series 63 licenses.
• Excellent written and verbal communication skills.
• Adaptable, customer-focused, and able to handle multi-channel support.
• Existing FINRA SIE license preferred.

🎁 Benefits

• Competitive total rewards and health benefits.
• Flexible benefits spending account and wellness programs.
• Life and disability insurance, parental leave, paid time off, and holidays.
• Engaging office experience with events and catered meals.