Customer Experience - Dental Lab Technician (Germany)

📋 Description

• Collaborate on Treatment Plans: Partner with doctors in real-time to review and refine case
• Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to
• Facilitate Cross-Functional Communication: Act as a liaison between doctors and Dandy lab teams

🎯 Requirements

• 3+ years in a Dental Technician role
• 2+ years of experience in 3Shape CAD/CAM design, including Implant and Crown & Bridge cases
• Deep understanding of digital dental workflows, including implant systems, scan bodies, and best
• Technologically adept with the ability to learn and navigate dental design platforms quickly
• Proven ability to build rapport with clinicians, offer empathetic support, and manage complex
• Previous experience in a client-facing customer support role preferred

🎁 Benefits

• Healthcare benefits at or above market rates
• Premium-free life insurance
• Excellent dental benefits
• Premiums fully covered for employees and dependents
• Parental planning and support
• Retirement savings options