Customer Experience Engineer - Intern

📋 Description

• Investigate technical issues across APIs and integrations.
• Trace problems to root cause and build tooling.
• Work on internal tooling to improve customer experience.
• Collaborate with Engineering, Product, and GTM teams.
• Read and navigate production code to understand behavior.
• Contribute code, bug fixes, or tooling under guidance.

🎯 Requirements

• Strong programming fundamentals and comfortable reading code.
• Familiarity with REST APIs and web technologies.
• Genuine curiosity about how software systems work end-to-end.
• Sharp analytical and problem-solving instincts.
• Clear written and verbal communication with customers and engineers.
• Rotational shift schedule covering mornings, evenings, and weekends.

🎁 Benefits

• Mentor support throughout the internship.
• Work on real customer problems and internal tooling early.
• Full visibility into goals, performance, and product direction.
• Opportunities to transition into CXE, Frontend, or Software roles.
• Growth path toward advanced engineering roles.