Customer Experience Manager - West Region

Added
6 minutes ago
Type
Full time
Salary
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📋 Description

  • Lead service relationship and strategy for assigned customers
  • Ensure high-quality service experiences and customer satisfaction
  • Support annual account plans and strategic initiatives
  • Lead open enrollment presentations with customers
  • Collaborate with cross-functional teams to enable business improvements
  • Stay updated on industry trends and regulatory changes

🎯 Requirements

  • 3 years of benefit account management experience
  • Knowledge of benefits and renewal workflow management
  • Life & Health Producer’s License
  • MS Excel, Word, PowerPoint proficiency

🎁 Benefits

  • Flexible Time Off and paid holidays
  • Remote-first environment (US-based)
  • Health benefits:Medical/Dental/Vision
  • Wellness benefits and memberships
  • Stock options for full-time employees
  • Remote Work Stipend of $1,000
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