Payoneer

1,001-5,000 employees
50 jobs posted

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Customer Experience Manager- WFM (APAC)

Customer Support

Added

29 days ago

Location

🇮🇳 Gurugram

Type

Full time

Salary

Salary not provided

Related skills

crm account management customer success process improvement onboarding

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Be the maestro of B2B relationships with clients
Lead onboarding to drive client success
Resolve customer challenges into delightful outcomes
Implement preventative measures to sustain satisfaction
Partner with sales to drive growth and expansion
Manage accounts to ensure smooth adoption

🎯 Requirements

Hustler spirit with passion for customer satisfaction
MBA in Business, Marketing, or related field
Strong communication and interpersonal skills
Customer-centric problem solving mindset
Familiarity with CRM software and support tools

🎁 Benefits

Global, diverse, inclusive workplace
Equal opportunity employer; accommodations available
Opportunity to work in a fast-growing WFM team

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