Address customer inquiries, requests, and issues promptly and professionally
Investigate and follow up on customer requests and complaints, triaging emails and resolving issues
Provide accurate and high-quality answers to customer questions, adhering to company policy and
Deliver exceptional customer service in a courteous and professional manner
Manage the order inbox and manage orders received through various channels
Work effectively both independently and collaboratively within a team

🎯 Requirements

2-4 years of Customer Service
Preferred experience with Salesforce and SAP
Experience working in a team-oriented, collaborative environment
Proficiency in MS Office Suite
High School Diploma (Bachelor's Degree preferred)
Goal-oriented with a positive and curious outlook

🎁 Benefits

Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k) to eligible employees
Eligible to participate in short-term incentive programs

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