Manage 50-100 call interactions per day including inbound and outbound calls. Examples of
Ability to use critical thinking skills to resolve inquiries to meet service levels.
Partner with sales and other operational departments to provide exceptional customer service within
Deliver an excellent customer experience, while acting in a professional and courteous manner.

🎯 Requirements

1+ years of Customer Service experience, preferably in a Contact Center environment.
Experience working with MS Office.
Attention to detail and ability to multitask.
Effective communication skills.
Associate Degree OR High School Diploma and equivalent relevant experience
Positive “all for one” approach to team deliverables and priorities.

🎁 Benefits

Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k) to eligible employees
Eligible to participate in short-term incentive programs

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