Customer Experience Representative

📋 Description

• Provide customer service for all customers.
• Balance multiple, complex and time-sensitive duties.
• Handle challenging interpersonal situations with flexibility.
• Strong face-to-face, written and verbal communications.
• Diffuse difficult customer situations.

🎯 Requirements

• Two years of experience in direct or related industry.
• Associate degree in business or equivalent.
• Interact with complex database and management systems supporting customers.

🎁 Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account