Customer Growth Manager

📋 Description

• Drive customer expansion by building data-driven, account-based growth programs that identify
• Partner with Customer Success and Sales to turn customer engagement into measurable pipeline and
• Use product telemetry, customer insights, and behavioral signals to build personalized growth
• Design and orchestrate programs across email, in-app experiences, webinars, workshops, and targeted
• Build the processes, playbooks, and cross-functional operating rhythms that connect customer
• Build practical AI workflows and agents that identify growth opportunities, personalize customer

🎯 Requirements

• 5+ years of experience in customer growth, customer success lifecycle marketing, customer
• A track record of building programs that generate measurable consumption, expansion pipeline, or
• Experience with usage-based, consumption-based, or hybrid SaaS business models.
• Strong analytical skills and the ability to turn product and customer data into actionable growth
• Experience building programs from the ground up, testing ideas quickly, and scaling the motions
• Commercial instincts and confidence partnering with Sales, Customer Success, Product, and GTM