Customer Growth Sales Account Executive

📋 Description

• Manage Toast POS customers to identify expansion opportunities and grow revenue.
• Own the full sales cycle: prospecting, discovery, demos, negotiation, and close.
• Build long-term, consultative relationships with accounts.
• Balance proactive sales with issue resolution and escalation to Care/Integrations.
• Leverage data and reporting to prioritise territory and upsell.
• Adopt AI tools to streamline workflows and improve efficiency.

🎯 Requirements

• Proven B2B or SaaS sales track record of meeting/exceeding targets.
• Own both commercial and operational aspects of customer relationships.
• Analytical mindset; uses data to prioritise, spot patterns, and support recommendations.
• Strong interest in technology and AI; eager to integrate new tools.
• Excellent written and verbal communication with customers and stakeholders.
• Strong organisation and time management; handle calls, escalations, and pipeline reviews.
• Collaborative mindset; works well in a competitive, results-driven team.
• Consultative approach; helps customers rethink their business, not just sell.

🎁 Benefits

• Hybrid work model with 2 days/week in Central London.
• Competitive total rewards and benefits package.
• Commitment to diversity, equity, and inclusion.
• Hybrid work with regional in-office expectations; see Locations page.
• Reasonable accommodations for applicants with disabilities.