Customer Integration Manager

📋 Description

• Install and integrate CallMiner Products in hosted or premise environments
• Design and implement solutions to meet customer needs
• Make recommendations on improvements to deployment processes
• Provide feedback to the Product team from the field
• Support clients through internal ticketing system
• Excellent communication skills to internal and external clients

🎯 Requirements

• Bachelor's degree in CS/IT or equivalent
• 3-5 years in technology/deployment roles
• Troubleshooting complex problems
• Experience with enterprise software installation and support
• Windows Server 2008/2012, IIS, and SQL Server administration
• PowerShell or scripting language experience

🎁 Benefits

• Advanced PC hardware knowledge (x86/x64)
• Telco, VOIP, and recording systems experience
• Server hardware troubleshooting, RAID, redundancy and failover
• VMware implementation and management
• MongoDB experience