Customer Learning Experience Consultant

📋 Description

• Support design, implementation, configuration, testing, and launch of a new Learning Experience
• Design and optimize digital learning experiences through effective content structure and
• Partner with external vendors and NIQ technology, platform, & UX teams to implement
• Partner with NIQ AI teams to leverage AI, automation, and emerging technologies to streamline
• Contribute to ongoing platform administration, including content governance, setup, publishing, QA
• Contribute to support issue resolution, by troubleshooting SCORM/xAPI, learner access, and tracking

🎯 Requirements

• Bachelor’s degree (or equivalent experience) in Learning Technology, UX/Human-Centered Design
• 3-6+ years of experience in learning, customer education, enablement, or learning technology within
• 3+ years experience administering or configuring learning platforms (LMSs/LXPs)
• Fluency in written and spoken English, with the ability to communicate technical and learning
• Experience managing digital learning content, metadata, and content governance
• Experience translating complex product and technical concepts into scalable learning solutions

🎁 Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)