Added
22 days ago
Type
Full time
Salary
Salary not provided

Related skills

database data entry client engagement customer satisfaction call center

๐Ÿ“‹ Description

  • Answering all calls presented to the National support centre
  • Ensuring the accurate and timeous data entry of all callers
  • Ensuring that all calls are routed effectively and to the correct specialised unit
  • Supporting with project updates as required by the support container
  • Act as the first point of contact via telephonic touch point to assess and document client
  • Identify the core needs of the client and provide immediate referrals to the appropriate internal

๐ŸŽฏ Requirements

  • Matric / Grade 12
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