Customer Marketing Manager

📋 Description

• Build a world-class customer reference program to turn power users into advocates.
• Source and create ROI-driven case studies, testimonials, and video scripts.
• Drive pipeline growth by coordinating events, webinars, and product launches.
• Design adoption campaigns to boost platform adoption and lifetime value.
• Lead front-line content and community engagement with user collateral.

🎯 Requirements

• 7+ years in B2B SaaS customer marketing, advocacy, or lifecycle roles.
• Obsessive customer curiosity; listen to calls and uncover friction.
• Proven storytelling with case studies, newsletters, and promos.
• Cross-functional coordination across CS, AM, and Marketing.
• Program management for advisory boards, events, or delight.
• Experience with multi-stage email campaigns in HubSpot.
• Bachelor’s degree in Marketing, Communications, or Business.

🎁 Benefits

• Dynamic, rapidly growing company helping organizations thrive.
• Medical, dental, and vision insurance for full-time staff.
• Competitive and fair pay.
• Maternity and paternity leave for full-time employees.
• Short and long-term disability.
• Learn from a dedicated leadership team.
• Top-of-the-line company swag.