Customer Marketing Manager

📋 Description

• Build and manage customer marketing programs that drive value for partners.
• Own lifecycle programs across activation, value, renewal readiness.
• Work with Partner Success, Account Management, Sales, Product Marketing, and Ops.
• Turn complex journeys and data into clear, measurable programs.
• Build new motions, establish processes, and balance strategy and execution.
• Focus on retention, expansion, and value realization.

🎯 Requirements

• Strong understanding of B2B customer marketing and post-sale lifecycle.
• Translate complex products and journeys into clear marketing programs.
• Understand segmentation, triggers, health, usage, and intent signals.
• Analyze customer and campaign data to define audiences and measure impact.
• Manage multiple programs, audiences, deadlines, and dependencies.
• Build new processes in evolving SaaS or partner ecosystems.

🎁 Benefits

• Professional office or remote work environment.
• Frequent use of CRM, marketing automation, video conferencing tools.
• Regular collaboration with global teams across time zones.
• Ability to manage competing deadlines and changing priorities.
• Fast-paced environment with flexibility and prioritization.