Customer Marketing Manager

📋 Description

• Build a world-class customer reference program turning power users into advocates.
• Interview customers to write ROI-driven case studies and testimonials.
• Drive pipeline growth and expansion strategies.
• Collaborate on events, webinars, and product launches for customers.
• Design campaigns to boost adoption and lifetime value (LTV).
• Create customer-facing collateral and release communications.

🎯 Requirements

• 7+ years in customer marketing, advocacy, or lifecycle marketing in B2B SaaS.
• Obsessive customer curiosity; listen to calls and uncover friction.
• Strong storytelling; drafted case studies, newsletters, and promos.
• HubSpot or similar marketing automation experience.
• Program management across advisory boards, events, and teams.
• Bachelor’s degree in Marketing, Communications, or Business.

🎁 Benefits

• Dynamic, fast-growing company focused on helping organizations thrive.
• Medical, dental, and vision insurance for full-time employees.
• Competitive and fair pay.
• Maternity and paternity leave for full-time employees.
• Short- and long-term disability.
• Opportunity to learn from a dedicated leadership team.