Customer Marketing Manager

📋 Description

• Scale a customer reference program with advocates and case studies.
• Interview customers to craft ROI-focused case studies and testimonials.
• Drive pipeline growth via upsell with events, webinars, and product launches.
• Design adoption campaigns (newsletters, groups, webinars) to boost LTV.
• Create customer collateral and release communications for legal-tech workflows.

🎯 Requirements

• 7+ years in customer marketing/advocacy in B2B SaaS (legal/AI a plus)
• Obsessive customer curiosity; surface human-interest angles.
• Exceptional storytelling; drafted case studies, newsletters, promos
• Cross-functional execution across CS, AM, and Marketing
• Program mgmt for advisory boards/events; HubSpot multi-stage campaigns
• Bachelor’s in Marketing, Communications, or related field

🎁 Benefits

• Dynamic, rapidly growing company
• Medical, Dental, Vision Insurance for full-time
• Competitive pay
• Maternity and paternity leave for full-time
• Short and long-term disability
• Opportunity to learn from leadership team