Customer Marketing Manager, Special Projects

📋 Description

• Own the customer evidence strategy for the company's top priorities, deciding which claims need
• Bring what customers are telling us back to Product Marketing and Sales, so our messaging reflects
• Stand up new programs as company priorities shift, setting the scope, the customer list, and the
• Lead the customer plan for major model and product launches, from which customers we engage with to
• Partner with Brand and Creative on which customer stories anchor our campaigns and how we tell them
• Build proof point libraries and enablement around our key messages, so account teams know which

🎯 Requirements

• Can read a messaging doc and quickly spot what customer proof it needs and where the gaps are
• Are a strong writer and interviewer who can get a customer to say something specific and true, then
• Have supported product launches and campaigns with customer proof, often on tight timelines
• Have built sales enablement that sales teams kept using after launch week
• Are comfortable with technical products and can explain/write what a customer built, and why it
• Know how to work across a lot of teams without formal authority, and can say “not yet” when a

🎁 Benefits

• Competitive compensation and benefits
• Optional equity donation matching
• Generous vacation and parental leave
• Flexible working hours
• Lovely office space in which to collaborate with colleagues
• Visa sponsorship (offered with reasonable efforts and legal support)