Customer Marketing Programme Support

📋 Description

• Provide hands-on operational and logistical support for Account-Based Marketing (ABM) programs and
• Own and run the Mobilizer program globally, updating messaging to drive adoption of Smartsheet in
• Work collaboratively with Lifecycle marketing and Customer Success to own, co-ordinate and drive
• Own the logistics for customer-facing programmes — user groups, briefing docs, vendor coordination
• Keep the team's tools and trackers clean and current — Salesforce campaigns, customer marketing
• Run the reporting backbone for the team — weekly and monthly dashboards, engagement, and pipeline

🎯 Requirements

• 5+ years in marketing operations, campaign management, programme coordination, events, or a closely
• A proven track record juggling multiple programmes and stakeholders without dropping balls — you're
• Hands-on experience with Marketo (or equivalent), Salesforce, and project management tools
• Bonus points for experience with advocate community platforms (Influitive, Slack communities) or
• Self-starter who can drive projects from concept through completion with minimal guidance
• Sharp organisational instincts — you build the calendar, the tracker, the RACI before anyone asks

🎁 Benefits

• Employer-paid Private Medical and Dental (family members extra)
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave