Customer Onboarding Manager (French-speaking)

📋 Description

• Own the successful onboarding of new customers across EMEA, with a focus on France
• Utilise strong project management skills to ensure implementation projects are completed on time
• Become an expert in our product and apply a hands-on approach to platform configuration and
• Gather requirements and configure customer accounts to meet their needs
• Consult with customers on how best to use our platform for their business
• Develop strong customer relationships that promote retention and loyalty

🎯 Requirements

• At least 3 years of experience in onboarding or project management, ideally within a SaaS or
• Must be a C1 fluent French speaker
• Experience in the leisure and attractions industry is a plus
• Tech-savvy and quick to learn new systems
• Strong time and resource management skills with sharp attention to detail
• Genuine, grounded, and value authentic interactions

🎁 Benefits

• Attractive compensation package and benefits
• Work on a category-leading product that customers love in a fun, high-growth industry
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do
• Individual learning and development budget plus genuine career growth opportunities as we continue