Customer Onboarding Manager I (Dutch Speaking)

📋 Description

• Oversee and execute the onboarding process for customers
• Work with customers to identify objectives, priorities, policies, systems, and effective rollout
• Align with customers on project timelines, scope, resources, and integration requirements
• Configure Pleo for users, including activation, limits, cards, integration, and compliance
• Integrate Pleo with customer's accounting system, export expenses, and help test
• Provide consulting, share best practices, conduct training and help drive user adoption

🎯 Requirements

• Successful customer facing experience (at least 2-3 years), ideally in Customer Onboarding or
• Some knowledge of accounting principles and financial workflows is desirable
• Genuine curiosity for understanding and fulfilment of customer needs
• Strong and proven commitment to customer satisfaction and building relationships
• Excellent planning, prioritisation, and risk management abilities for simultaneous onboarding
• Effective collaboration with cross-functional teams

🎁 Benefits

• Opportunity to impact 40,000+ customers and business success
• Work with a driven, progressive, kind team of 850+ people from over 100 nationalities
• Continuous learning and development through collaboration
• Diverse and inclusive workplace encouraging all backgrounds
• Accessibility accommodations available upon request
• Interview process designed for your comfort