Customer Outcomes Manager, iQueue for Operating Rooms

📋 Description

• Build relationships with customer execs via quarterly reviews
• Explain product ROI to hospital CFOs and leaders
• Feed customer insights into product roadmap
• Drive adoption of new features at customer sites
• Advise on perioperative ops using software and best practices
• Build analytics to monitor operations and flag issues

🎯 Requirements

• Bachelor's degree in health sciences, engineering, business, or related field
• 5+ years in client-facing healthcare roles
• Experience with process improvement or software implementation
• Experience with C-suite or senior leaders
• Excellent communication and organizational skills
• Strong project management across multiple projects

🎁 Benefits

• Competitive compensation with base, target bonus, stock options
• 401(k) match
• Comprehensive healthcare benefits
• Generous PTO and Parental Leave
• Monthly reimbursement for Skill Building
• Education reimbursement for select courses/programs