Alchemy

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Customer Product Engineer

Added

1 day ago

Location

🇺🇸 San Francisco

Type

Full time

Salary

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Related skills

customer service blockchain crypto wallet services runbooks

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Provide hands on technical support within Account Abstraction product vertical
Deliver a stellar customer experience
Scale support through tooling and runbooks; improve devX
Understand customer needs and goals
Identify gaps and new features with internal teams
Be the voice of the customers

🎯 Requirements

1+ years of experience in a software development role
Technical degree
Experience and interest in Account Abstraction / Wallet Services
Strong analytical skills
Ability to understand and troubleshoot complex technical issues
Strong communication skills with internal and external stakeholders

🎁 Benefits

Competitive compensation including base salary and equity
Medical, dental, and vision coverage
401k and unlimited flexible time off

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