Customer Registration Manager

📋 Description

• Own end-to-end processing of all customer registration requests across platforms, tools, and
• Act as primary point of contact for registration-related queries from TAMs, CSMs, and customers
• Ensure all customer data is accurately captured, validated and maintained in CRM and registration
• Manage and prioritise a queue of registration requests ensuring timely completion against SLAs
• Coordinate with internal stakeholders to resolve blockers in registration workflow
• Maintain accurate tracking of registration activities

🎯 Requirements

• 3+ years experience in operations, customer success, or registration/onboarding management, ideally
• Strong organisational and project management skills
• Excellent attention to detail and data accuracy
• Proficiency with CRM tools (e.g. Salesforce) and tracking platforms (e.g. Jira, Asana)
• Strong communication and stakeholder management skills
• Comfortable in fast-paced high-volume environment

🎁 Benefits

• Discretionary Time Off
• Private Medical Healthcare
• Pension scheme
• Ericsson support line