Customer Relations Executive

📋 Description

• Serving as point of contact for some corporate clients, providing daily operational and trading
• Looking after a portfolio of 200-300 clients who are trading online through Ebury's platform
• Managing client relationships and ensuring Ebury is their main platform for international trading
• Providing best-in-class service to support industry-leading offerings
• Resolving client issues as they arise
• Managing workload around tight time constraints

🎯 Requirements

• Fluency in English and Italian
• Strong written and verbal communication skills
• Strong interest in client servicing
• Prepared to go the extra mile to exceed customer expectations
• Desire to deliver best-in-class service
• Ability to thrive in high-pressure/pace environment

🎁 Benefits

• An impressive product suite including Supplier Payment Financing with more innovative and
• International development opportunities including attending global Boot Camps
• Career development and progression – some of the most experienced CRESs move into leadership
• Dedicated mentorship – learn directly from experienced Managers invested in your success
• Cutting-edge technology – leverage state-of-the-art tailor-made tools and systems
• Dynamic & supportive culture – collaborative environment where teamwork and personal growth are