Customer Relationship Manager, Granite

📋 Description

• New Client Onboarding: guide clients through onboarding, explain products
• Client Assistance: be first contact for questions via phone/email
• Problem Resolution: troubleshoot issues and coordinate with internal teams
• Relationship Building: develop long-term relationships and tailor interactions
• Client Education: share updates and best practices
• Client Feedback: relay insights to improve offerings

🎯 Requirements

• Bachelor’s Degree or equivalent
• Excellent written communication with grammar/punctuation
• Effective business email etiquette
• Fluent English with neutral accent
• Analytical and cognitive skills
• Attention to detail

🎁 Benefits

• Competitive salary based on experience
• Medical, personal accident, and life insurance
• Wellness programs; doctor support and health checkups
• 10 paid holidays and 26 paid days off per year
• Employee engagement activities
• Inclusive culture with strong core values