Provide solutions to customers to make them successful using our products.
Troubleshoot customer environments and engage in active triaging with customers
Participate in on-call rotation for weekend coverage
Provide feedback to the product development teams on customer needs and pain points.
Build out our monitoring and alerting systems.
Build and maintain automation to ensure daily operational tasks are handled as efficiently as

🎯 Requirements

5 years of experience, preferably with large, complex cloud infrastructures operating at scale
3 years of experience with Kubernetes
Experience managing a Production distributed system with at least one major cloud provider (one or
Strong Linux experience
Knowledge of how to operate and monitor issues for distributed systems
Previous experience in handling customers issues (internal or external)

🎁 Benefits

The estimated total compensation for this role ranges from $125,000 - $130,000 based on leveling

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