Customer Return Agent (Baltimore Airport)

📋 Description

• Greet customers on arrival and provide a friendly return experience
• Inspect vehicles for damage, fuel, and mileage; report issues
• Process return transactions and explain final rental charges
• Promote SIXT products and services during returns
• Tag vehicles for maintenance and move to correct location
• Work in varying weather and perform additional tasks as needed

🎯 Requirements

• High school diploma or GED; 1 year of customer service
• 18+ years old; valid driver's license with clean record; work authorization in US
• Basic computer skills; familiar with Microsoft Office
• Able to work 40 hours/week; day or evening shifts; some travel (5–10%)
• Uniform wearing; language skills a plus

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, life, hospital indemnity
• 401k retirement plan
• PTO and holidays; sick leave; overtime on holidays
• Employee Assistance Program
• Exclusive employee rental rates and discounts
• Uniform with weekly dry cleaning