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1 day ago
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Full time
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crm customer service bpo santo domingo alorica

📋 Description

  • Handle customer service tasks as part of Alorica BPO operations.
  • Respond to inquiries from customers in a timely and professional manner.
  • Collaborate with teams to resolve issues and ensure customer satisfaction.
  • Document interactions and update customer records as needed.
  • Assist in ongoing process improvement to enhance service delivery.
  • Adhere to company policies and quality standards.

🎯 Requirements

  • Experience in customer service or call center environments.
  • Strong communication and problem-solving skills.
  • Ability to manage multiple tasks and stay organized.
  • Basic computer skills and proficiency with CRM tools.
  • Fluent in English (as per job language).
  • Able to work in a fast-paced environment.

🎁 Benefits

  • Competitive compensation
  • Confidentiality and EEO compliance
  • Career growth opportunities
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