Make energy easy by explaining bills, meters, and tariffs clearly.
Solve billing, meter, or energy issues with fast fixes.
Handle queries from start to finish, including complaints, first-time resolution.
Think on your feet with real conversations; listen and solve.
Provide warm, empathetic service and go the extra mile.
Help customers with energy bills and greener energy choices.

🎯 Requirements

Live for great customer service; you love making customers day better.
Ask questions and embrace change; things move fast here.
Have each other's backs; work as a supportive team.
Care about the planet; share our greener energy mission.
Tackle tough calls head-on; stay calm under pressure.
Look out for those who need it most; show empathy and patience.

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