Customer Service Advisor - Energy (Remote UK)

📋 Description

• Make energy simple for customers; explain bills, meters, tariffs.
• Solve billing, meter issues, and energy questions quickly.
• Deliver end-to-end support; resolve queries first time.
• No scripts; real conversations that listen and solve.
• Treat every customer with warmth and care.
• Help customers adopt greener energy options.

🎯 Requirements

• Live for great customer service; enjoy helping people.
• Ask questions and embrace change; roll with it.
• Care about the planet; passion for greener energy.
• Spot problems and fix them; find better ways.
• Tackle tough calls head-on; stay cool under pressure.
• Look out for those who need it most; show empathy.

🎁 Benefits

• EV salary sacrifice – drive electric.
• Cycle-to-work scheme.
• Share options – own a piece of the pie.
• Fully stocked kitchens – snacks = fuel.
• Weekly Family Dinner catch-ups.