Customer Service Agent - Brighton

📋 Description

• You are the first point of contact for our customers, friendly, professional and passionate about
• You impress with tailored offers and make every customer interaction a special experience
• You handle rental agreements and customer inquiries, organised, service-oriented and always with a
• You will confirm any damage with customers, ensuring they sign the necessary documents and notify
• You'll assist in refuelling vehicles, supporting efficient branch operations while representing the
• You'll manage vehicle deliveries and collections between branches, ensuring timely service

🎯 Requirements

• Sales Mindset – you love sales and are passionate about service and customer support
• Customer Focus – experience in direct customer contact, ideally in service, tourism or sales
• Communication – articulate in English
• Flexibility – shift work including weekends and holidays
• Driving Experience – valid driving licence with at least 12 months of driving experience

🎁 Benefits

• Top-Tier Pay Structure – competitive salary with uncapped bonus; pension enrolment
• Generous Time Off – 22 days annual leave plus bank holidays
• Training & Professional Development – paid training and development opportunities
• Exclusive Employee Benefits – staff car hire terms and family/friends perks
• Wellbeing Support & Life Assurance – wellbeing app and life assurance
• Family & Employee Assistance – family-friendly policies and support