Customer Service Agent - Tower Bridge

📋 Description

• First point of contact for customers, friendly, professional and passionate about sales and service
• Impress with tailored offers and make every customer interaction a special experience
• Handle rental agreements and customer inquiries, organised, service-oriented and always with a smile
• Confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch
• Support branch operations through various vehicle management tasks, including refuelling

🎯 Requirements

• Sales Mindset: You love sales and are passionate about service and customer support
• Customer Focus: Experience in direct customer contact, ideally in service, tourism or sales
• Communication: Communicative and articulate in English
• Flexibility: Flexible, team-oriented and bring full energy to shift work, including weekends and
• Driving Experience: Hold a valid driver's licence with at least 12 months of driving experience

🎁 Benefits

• Top-Tier Pay Structure: Competitive salary with monthly bonus and pension scheme enrolment
• Generous Time Off: 22 days of annual leave plus bank holidays
• Training & Professional Development: Paid training sessions and development opportunities
• Exclusive Employee Benefits: Special terms for SIXT car hire and staff rental scheme for friends
• Wellbeing Support & Life Assurance: Yulife wellbeing app and in-service life assurance
• Family & Employee Assistance: Family-friendly policies and Employee Assistance Programme