Customer Service Analyst (12-Month Contract)

📋 Description

• Provides excellent customer support by analyzing, processing and responding to external customer
• Processes orders and inquiries as needed, including those received via phone, fax and email.
• Processes returns & answer inbound/outbound phone calls.
• Process sales orders.
• Ensures timely accurate processing of sales orders.
• Receive and process customer inquiries in a timely fashion.

🎯 Requirements

• 2 year degree in Business or Office Management preferred.
• 2-3 years of customer service experience required.
• Excellent communication skills (Oral and Written).
• Pharmaceutical industry background preferred.
• Prior SAP experience strongly preferred.
• Experience working in a service driven customer focused environment.

🎁 Benefits

• Innovative work culture
• Professional development
• Paid time off: vacation, holidays, personal days, volunteering days
• Employee stock purchase
• Wellness spending account
• Flexible health insurance