Handling customer interactions with efficiency and empathy.
Providing tailored solutions to meet customer needs.
Ensuring a positive customer experience through effective communication and professional phone
Addressing inquiries and resolving issues, maintaining high levels of customer satisfaction.

🎯 Requirements

Fluency in English is a MUST! (B2/C1 level)
Strong skills in Customer Service & Customer Support.
Proven ability to enhance Customer Satisfaction & Customer Experience.
Problem-solving, active listening, and attention to detail.
Experience in a customer-facing role and familiarity with CRM tools is a plus.
Flexibility with night & overnight shifts is essential.

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