Customer Service (Call Center) Supporter

📋 Description

• Handle customer inquiries via different channels and provide solutions
• Own issues and search for solutions with a professional service
• Work with colleagues to exceed customer expectations in an open environment
• Generate sales on incoming requests to support store profitability
• Co-operate with team to deliver the best customer experience
• Engage in a structured, time-sensitive service process within opening hours

🎯 Requirements

• Excellent English, both written and spoken
• Empathy and active listening to understand customer needs
• Professional, two-way communication and time-aware service mindset
• Ability to multitask and manage time-sensitive issues
• Shift availability to align with customer centre hours
• Computer literacy and quick, accurate keyboard skills

🎁 Benefits

• Structured training and mentoring with strong introduction
• Full-time role with salary €32,250 per year
• Competitive bonus scheme
• Modern systems and tools (intranet, online complaints system, customer database)
• 20% discount at JYSK and Lars Larsen Group
• Social activities and annual corporate parties