Customer Service Coordinator (Customer Service Liaison)

📋 Description

• Schedules appointments for Design Consultants using the CRM.
• Answers calls and emails to scheduling offices or showrooms.
• Directs client issues to management for resolution with designers.
• Greets showroom visitors; assists with guestbook and refreshments.
• Maintains showroom per leadership; handles opening/closing duties.
• Supports communications for installations, confirmations, and returns.

🎯 Requirements

• 1-2 years admin/customer service in construction/home renovations, luxury brand preferred
• Associates degree in business admin or accounting preferred
• Polite, clear, professional client communication
• Fast and accurate data entry skills
• Calendar management or regional scheduling experience preferred
• Tech-savvy; able to learn CAD, Epicor, Salesforce, MS Office

🎁 Benefits

• Health insurance – Medical, Dental, Vision
• PTO, floating holidays, paid holidays, sick days
• 401K retirement plan with profit share
• Growth opportunities and career advancement
• Pay starting from $17 to $20 per hour