Arrive

51-200 employees
60 jobs posted

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Customer Service Director France & Belgium

Added

11 hours ago

Location

🇫🇷 Paris

Type

Full time

Salary

Salary not provided

Related skills

field service contract management servicenow itsm p&l

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📋 Description

Guarantee contracted service levels across France and Belgium
Own the Customer Service cost base
Drive full ServiceNow adoption and process harmonisation
Support Business Units as a reliable service partner
Build and lead a high-performing regional management team

🎯 Requirements

Track record leading field services or ITSM-driven operations
Strong financial acumen
A curious, data-led operator
Fluent French and English required; Dutch a strong asset
Comfortable at the table with senior stakeholders

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