Customer Service Executive

📋 Description

• Respond promptly and professionally to inquiries regarding pricing, availability, order status, and
• Act as the internal voice of the customer and ensure needs are communicated across departments
• Process customer orders and ensure specifications, pricing, product details, and delivery
• Direct customer requests to the appropriate internal teams and track follow‑up
• Acknowledge orders, communicate changes, provide updates, and manage backorders
• Use the sales order entry system to ensure accurate customer information and interpret quotes

🎯 Requirements

• Experience in sales support or order entry, science interest is a plus
• Organized, detail-oriented and accurate
• Great communicator with a positive, proactive attitude
• Experience with ERP systems, i.e IFS
• Experience with SalesForce is a plus
• Fluent in Polish and English, both spoken and written

🎁 Benefits

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT
• Equal opportunities