Customer Service/Ground Operations Agent - SCK

📋 Description

• Process tickets, check baggage, monitor carry-on baggage for size and quantity, and assign seats
• Provide information on arrival and departure times, boarding procedures, carry-on regulations, and
• Marshal in the planes and push back the aircraft
• Handle denied boarding situations, solicit volunteers, re-accommodate customers and provide hotel
• Assist Customers with special needs, i.e., Customers who need assistance in boarding Load and
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt

🎯 Requirements

• Combination of Education and Experience will be considered. Must be authorized to work in the US as
• High School Diploma/GED
• Minimum one (1) year Customer Service experience of the equivalent in related training and/or
• Valid/Unexpired Driver's License: Yes
• Must be at least 18 years of age and possess a valid driver’s license
• Ability to read, write, and speak English in order to receive and understand instructions

🎁 Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan