Customer Service Liaison

📋 Description

• Completes appointment scheduling in an efficient and detailed manner for our Design Consultants
• Answers incoming phone calls & emails to either the local scheduling office or local showrooms
• Directs client issues, concerns, and/or complaints to management team while working in conjunction
• When in a showroom, serves as first contact to greet all clients who visit our showroom, including
• Maintains the showroom at the direction of their leader in accordance with the maintenance and
• May provide customer communication support as it relates to installations, confirmations, and

🎯 Requirements

• 1-2 years of experience of administrative and/or customer service experience in construction and/or
• Associates Degree related to business administration / accounting from an accredited college or
• Ability to communicate politely, clearly and professionally with clients
• Ability to work quickly and accurately data entry
• Calendar management / regional scheduling experience preferred
• Self-starter with a positive attitude, and ability to manage own schedule and comfortable working

🎁 Benefits

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Grow your career with us – many promotional opportunities available
• Generous company discounts
• Referral bonuses