Customer Service Operations Representative (Miami, FL)

Added
2 hours ago
Type
Full time
Salary
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Related skills

communication customer service logistics problem solving g-suite

πŸ“‹ Description

  • Facilitate deliveries from booking to successful drop-off and everything in between
  • Provide best-in-class support for our customers and drivers via chat and phone
  • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and
  • Provide operational feedback and identify pain points for the team to optimize logistics

🎯 Requirements

  • Fun personality, positive attitude, eagerness to learn
  • Strong critical thinking and problem solving acumen
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (Google Docs, Google Sheets)

🎁 Benefits

  • Opportunity to work for a dynamic and successful start-up on a diverse team
  • Life-giving work culture supporting personal development
  • Competitive salary and benefits including health, dental, vision, 401K, and equity compensation
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