Customer Service Operations Representative (Remote, US)

Added
18 minutes ago
Type
Full time
Salary
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communication google sheets customer service logistics problem solving
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๐Ÿ“‹ Description

  • Facilitate deliveries from booking to drop-off.
  • Provide best-in-class support for customers and drivers via chat and phone.
  • Communicate with pickup and drop-off contacts to ensure deliveries are completed smoothly.
  • Provide operational feedback to optimize logistics.

๐ŸŽฏ Requirements

  • Fun personality, positive attitude, eagerness to learn
  • Strong critical thinking and problem solving acumen
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (Google Docs, Google Sheets)

๐ŸŽ Benefits

  • Dynamic startup with diverse team and meaningful work
  • Focus on work-life balance and personal development
  • Competitive compensation including health, dental, vision, 401K
  • Equity compensation grant
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