Customer Service Operations Representative (Ventura, CA)

Added
20 days ago
Type
Full time
Salary
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๐Ÿ“‹ Description

  • Facilitate deliveries from booking to successful drop-off and everything in between
  • Provide best-in-class support for our customers and drivers via chat and phone
  • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and
  • Provide operational feedback and identify pain points for the team to optimize logistics

๐ŸŽฏ Requirements

  • Fun personality, positive attitude, eagerness to learn
  • Strong critical thinking and problem solving acumen
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (Google Docs, Google Sheets)

๐ŸŽ Benefits

  • Opportunity to work for a dynamic and successful start-up on a diverse team
  • No work/lifeโ€”only life; focus on personal development and family
  • Competitive salary, health, dental, vision, 401K, and equity compensation grant
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