Customer Service Rep (01577)

📋 Description

• Greet customers warmly and assist them with inquiries, purchases, and service requests
• Listen actively to customer concerns and provide thoughtful, timely solutions
• Process transactions accurately using point-of-sale systems and handle cash/card payments
• Address customer complaints with patience and professionalism, working toward satisfactory
• Maintain product knowledge and provide recommendations that meet customer needs
• Keep the customer service area organized, clean, and well-stocked

🎯 Requirements

• Excellent verbal and written communication skills
• Strong active listening and empathy skills
• Proven ability to remain calm and professional when handling difficult situations
• Problem-solving mindset with a focus on customer satisfaction
• Basic computer literacy and familiarity with point-of-sale (POS) systems
• Availability to work flexible hours, including weekends and holidays

🎁 Benefits

• Flexible Hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training
• Incredible Bonus Structure